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POLICIES
Trans Design, Inc.
Manufacturer and Distributor of  Beauty Products.
Term and Policy

Damaged/Defective Items Claim:
PLEASE INSPECT GOOD(S) IMMEDIATELY, all claims must be made within 7 days from receiving date.
(For damaged claims, please take some pictures of the damage and email them to  claims@transdesign.com)

Lost Package Claim:
Domestic Shipment:
Domestic package is extremely rare to go missing/lost for tracking and signature acceptance services are always included.
International Shipment:
Expected delivery time is not always accurate due to delays in transit and/or custom clearance. United States Postal Service (USPS) cannot provide tracking details after the package has left the United States. If you ship the package out of the United States, please check with the local Postal Service to find your shipment's whereabouts. Please wait at least 45 days before making a missing claim. To make a claim, please contact claims@transdesign.com with your Invoice # or Order # and indicate whether you want a resend or refund.

Prices:
We strive to keep our prices as low as possible. However, due to unexpected demand, our published prices are subject to change without notice. We will, therefore, invoice merchandise at the prices prevailing at the time of shipping.

Sales Tax:
Georgia customers will be invoiced GA State sales tax, unless an exemption certificate is furnished to seller.

Return:
If you are not completely satisfied with any product, you may return the item/s for a credit or refund (minus shipping & handling) within 15 days of invoice.

All returns must be in the original packaging with manual and warranty card. Customer is responsible for shipping charges plus insurance (if applicable) when returning good/s to us.

All incomplete returns (missing parts) or made after 15 days of invoice are subject to a minimum 20% restocking fee.  Please contact claims@transdesign.com to obtain a return authorization number. Return without a RA# will NOT be accepted. Do not send return C.O.D.
International Order have until 45 days.
Note:After 45 days no exchange , No returns .

Non-Returnable Product:
Special Order, custom Order, and private label products are not returnable.

Special or Private Label Order:
30% of total order will need to deposit for  private label order and special order. The deposit will not be returned if you cancel the order.

Apply to Small, Medium, and Large Flat Rate Box Shipping Type - for Paypal Customers:
There will be $4.00 fees if you continue to pay by Paypal when you already have been inform by E-mail that either you correct the amount and pay, or submit the order and wait for us to make a money request through paypal. If you keep on submitting the order and pay the total amount in cart, we will charge you.

Payment:
We accept Visa, MasterCard, American Express, Discover, Prepaid (Money Order, Check) and Wire Transfer Fund (subject to US$30.00 fee).

Freight:
Freight will be added at the time of shipment.

Warranty:
Only manufacturer's warranty is available. If the merchandise is defective please contact the manufacturer directly. We may be able to help our customers by contacting the manufacturers on their behalves but it does not imply nor express our liability over the products.

Warranties that are specifically described to be provided by us (Trans Design) will not cover accident, misuse, abuse or neglect.

Error and Limited Quantity:
We reserve the right to limit quantities and correct print or illustration error. Some pictures for illustration purpose only.

To Whom it may concern,

Trans Design, Incorporation has been the distributor for the following line of nail products: EzFlow, IBD, China Glaze, Gigi, Gena, Clean and Easy, Prolinc, Body Drench, Super Nail, and Ardell.  This means that Trans Design receives product straight from its distributor(s) without going through any middleman.  Thus, Trans Design reserves all rights given by the distributor(s) to distribute aforementioned lines of products accordingly.  Trans Design, Inc.  will also be responsible to its products within the appropriate warranties given to the products.  Therefore, Trans Design, Inc. will replace or repay the consumers for products that are expired, damaged in transit, or electronically flawed if it so happened that such products were obtain from the company.

Sincerely,

David (manager)

Trans Design, Inc.

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